FAQ

 

What service do you provide?
Our company provides an essay writing service that always meets the customers' requests. We grant that:
- Your paper will be 100% authentic.
- All your instructions will be followed.
- The paper will meet the deadline.
- The re-writes of your paper will be free of charge.

What if I would like to make changes to the received piece of work?
According to our policy, every customer is entitled to an unlimited amount of revision. Just set a revision with a correspondent comment to the writer, and your writer will finish it within a 24 hour span.

I need specific sources to be used in the paper
We will happily use any sources that you need. In the instruction field, you can either provide us with the source name to be used in your assignment or you also upload the source as an attachment to the ordered paper.

My teacher is very sensitive to plagiarism issue. What is your policy on it?
As a well profound company that really values its customers' impression we follow a zero-toleration policy concerning plagiarism. Moreover, as proof we are holders of the special anti-plagiarism system that is used by most universities in the US. Every single written order is checked prior to being sent to the customer.

Will it be possible for me to follow up my order?
Our company offers a unique service of a private account. After you place an order, you will be registered on our website and are granted with a personal order number. Through the "Track My Order" option you will get access to your private account (do not lose your personal order number!). You will find all the updates concerning your order posted there

Is it possible to contact the writer?
Absolutely, there will be a personal message board on your private account. You can easily post a message to your assigned writer, and he/she will reply to you almost instantly. If the writer encounters any questions, he will contact you the in the same way.

Will I ever face a case of the ordered paper being available to the public?
Our company grants that the paper that has been ordered from us will never be available to the public. All completed assignments are stored under a specifically developed security system.

I do not want anybody to know that I used your service.
It is our guarantee to keep all your information private. That was the reason why the private accounts were created. Only you will have an access to it, and only you will be able to download a completed paper.

What are the payment options?
We accept major credit cards (Visa? MasterCard, AmEx and co-branded cards). You can also pay with your Paypal account. The sum that you will be charged will be displayed right before you actually make the payment. If you have any trouble, please contact our customer support.

What do you mean by saying Customer Care?
Our customer care is a professional crew that is ready to assist you with any trouble or questions experienced. We have an online chat, a toll-free number, and regular email to meet the needs of the pickiest of customers. All of these services work 24 hours a day, 7 days a week.

What if I am not satisfied in the end and want a refund?
Our company is famous for its high quality papers, and excellent customer feedbacks. However, no refunds are possible unless plagiarism has been observed and proved. We guarantee that in the case of dissatisfaction the writer will revise the paper until you are completely satisfied.


Free extras
  • FREE unlimited amendments
  • FREE title page
  • FREE bibliography
  • FREE draft
  • Quality assurance consultant
  • Timeliness guarantee
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